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At Voldt® we believe the products we sell should be good for the people and the planet along our whole supply chain, not just for our customers. That chain reaches a long way, from the mining of copper and the chemistry behind our plastics to the working conditions at the partners who assemble and deliver our products. We know we cannot see every part of it on our own, and that the people closest to a problem are often the first to notice it.
This page is how you can tell us. If you have a concern or a complaint about our social, ethical or environmental impact, we want to hear it, and we will take it seriously.

Who this is for

This channel is open to everyone connected to Voldt in any way. That includes the workers at the factories that build our products, our suppliers and material partners, our logistics and delivery partners, and of course our customers. You do not need to have a business relationship with us to raise a concern, and you do not need to prove anything before you get in touch. If something worries you, that is reason enough.

What you can report here

Use this channel to raise concerns about the wider impact of our business, such as:

  • human rights and working conditions anywhere in our supply chain
  • environmental harm, pollution or unsafe handling of materials
  • unethical conduct, bribery or other governance issues
  • any practice that conflicts with responsible, fair and sustainable business

What this channel is not for


Please note that this is not the place for everyday customer service matters. If your parcel has not arrived, you want to return an item, or a charging cable has stopped working, our customer service team is much better placed to help you quickly. You will find them on our contact page, and they will sort it out for you.


Keeping this channel focused on impact concerns means the serious issues reach the right people and get the attention they deserve.


Our commitment: no retaliation


Voldt guarantees that no one who raises a concern or complaint about our environmental or social impact in good faith will suffer any negative consequences for doing so in their relationship or cooperation with our company.


Speaking up in good faith is always welcome, and it will never be held against you.


How to raise a concern


The simplest way is to fill in the short form below. It goes straight to the person at our office in Maarsbergen who is responsible for handling impact concerns.


Tell us as much or as little as you feel comfortable sharing. Even a brief note helps, and we can always come back to you with questions if you have left us a way to reach you.


What happens next


Once we receive your report, we will confirm that it has arrived, usually within five working days. We will then look into it carefully and aim to give you a substantive response or resolution within thirty days. If you have shared your contact detais, we willl keep you informed along the way.


Thank you for helping us do better. Every concern you raise makes our business, and the supply chain behind it, a little fairer and a little cleaner.


Maarsbergen, The Netherlands

Send us your complaint

Dark blue Hongqi EHS7 electric SUV on a misty countryside road

Impact concerns: Spot something wrong in our supply chain, on people, ethics or the environment? Tell us confidentially (anonymously if you prefer) via our impact form or at impact@voldt.com. Speaking up in good faith will never be held against you.

Note: This form is NOT for regular customer matters, like returns or faulty products. Please use our customer service for those.